Terms & Conditions
CANCELLATION POLICY
Please note that because soul sync Retreats are limited to a small number of attendees, to allow for a more personable, intimate experience, our cancellation policy is in place to help guests and us alike work together sharing expenses that may arise from unexpected cancellations.
HOLD DEPOSITS ARE NON-REFUNDABLE.
No refunds within 30 days of retreat date, payment can be transferred to a future retreat
Hold deposits (minus $100 USD re-listing fee) are transferable to another attendee found and assigned by the original attendee.
Full balance due 2 weeks before the start date of retreat unless otherwise noted.
Within 30 days of your retreat: sorry but no refunds given, no exceptions.
Any refunds allowed will incur a 3% processing fee.
No one books a retreat with the intention of canceling it, but unexpected events do occur, so please consider purchasing travel insurance (see below) and that it is your responsibility to read and understand our cancellation policies. Exceptions cannot be made for any reason, including weather, injury/illness, or personal emergencies. No refunds or credits for failure to attend or failure to complete the retreat, or for arriving late or leaving early. We recommend that you purchase your own travel insurance. We encourage you to purchase trip cancellation insurance in order that your trip fees will be covered should you or your family have a medical problem prior to your trip or while on the trip. Trip insurance should also be purchased to cover medical expenses in the event you have an accident while on the retreat. Most travel insurance must be purchased within 14 days of making your reservation. We reserve the right to cancel retreats with inadequate participant interest, in which case all money paid to soul sync Retreats will be refunded. Notification of cancellation for this reason will occur at least 1 month prior to retreat start date. soul sync Retreats cannot be held responsible for any personal expenses, such as airline tickets due to changes in itineraries or retreat cancellations.
COVID TRAVEL UPDATE
Please note that if the retreat has to be postponed based on border closures then a credit for a guests’ hold deposit will be issued to be used for the postponement date. If the retreat happens as scheduled, but a guest decides not to attend based on any other reason than a country's border closure, then the regular cancellation policy (stated above) will be maintained.
If travel around the world is still being disrupted as the retreat nears, the final balance due date will be postponed until a final decision is made at the 1-month mark before the start date.